Installation problem

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Posts: 1
Joined: 01 Jul 2017, 13:12

Installation problem

Post by storm590 » 01 Jul 2017, 13:23

I have just purchased Turbulence FD for C4D V14 on a mac.
I have installed, and it appears in my plugins folder. Apparently I should have had a dialogue box appear on first use in which to enter my license details but this did not happen. As a result TFD is not working. The example files display a notice that the plug in is missing.
Does anyone know how to get the license number dialogue box up?
I have tried re-installing several times to no avail.
If anyone could please help I would be very grateful, I have contacted Jawset but currently there seems to be no support at all.
Many thanks,

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Posts: 1004
Joined: 30 Jun 2008, 21:50

Re: Installation problem

Post by jascha » 21 Jul 2017, 15:59

See mail from Jul 04.

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